Woodforest Acceptance Solutions and AlpacaBOSS Showcase How Lowcountry Mulch Reduced Time-to-Payment by 62%

Woodforest Acceptance Solutions (“WAS”), a subsidiary of Woodforest National Bank, today announced a strategic partnership with AlpacaBOSS, a next-generation Business Operating System (“BOS”) platform, designed to help small and mid-sized businesses operate more efficiently, improve cash flow, and make more money.

"Like many service businesses, we weren't struggling to find work—we were struggling to turn completed work into cash quickly," said Brian Kucaba, CEO of Lowcountry Mulch. "Before AlpacaBOSS, too much time was spent creating invoices, following up on payments, and managing collections. Today, invoices are sent as soon as a job is completed, payment collection is largely automated, and our cash flow is significantly stronger. We didn't change the work we do, AlpacaBOSS changed how quickly we get paid for it."

For many businesses, accepting payment is the easy part. Managing customers, scheduling work, sending invoices, collecting payments, and keeping everything organized is where the real challenge begins. Through the partnership, WAS will introduce AlpacaBOSS to help businesses simplify those processes and turn completed work into revenue faster.

While the platform supports businesses across a wide range of industries, the partnership will initially focus on field service businesses such as HVAC, plumbing, electrical, landscaping, and restoration, where managing jobs, technicians, customers, invoices, and payments often requires multiple disconnected systems.

For many SMBs, revenue is no longer generated only at a checkout counter. It is generated through service calls, work orders, invoices, recurring services, and ongoing customer relationships. What starts as a few simple processes often evolves into a patchwork of software, spreadsheets, paperwork, and manual tasks that become harder to manage as the business grows. Before long, business owners find themselves spending more time chasing invoices, collecting payments, and managing systems than serving customers and growing revenue.

AlpacaBOSS was built to change that. By bringing customers, operations, invoicing, payments, and reporting together in one platform, businesses can spend less time managing the business and more time growing it. Finding the customer and completing the work should be the hard part - getting paid shouldn't be.

“Business owners have already done the hard part - they found the customer and completed the work,” said Todd Linden, President and CEO of Woodforest Acceptance Solutions. “Too often, the systems used to manage that work are disconnected. Through our partnership with AlpacaBOSS, we're helping businesses bring customers, operations, invoicing, and payments together in one platform so they can spend less time managing software and more time running their business.”

According to AlpacaBOSS, businesses are increasingly looking for simpler ways to run their companies. As businesses grow, managing customers, operations, invoicing, payments, and reporting across multiple systems becomes more time-consuming, more complex, and harder to scale.

“Most business owners don't wake up looking for another software system or another payment processor,” said Doug Morton, CEO of AlpacaBOSS. “They want to make more money, get paid faster, and spend less time dealing with administrative headaches. That's what makes this partnership so powerful.

Together with Woodforest Acceptance Solutions, we are helping businesses bring customers, operations, invoicing, and payments together in one platform so they can spend less time managing systems and more time focusing on customers, revenue, and growth.”

For many field service businesses, the challenge isn't generating revenue, it is converting completed work into collected revenue quickly and efficiently. Lowcountry Mulch, a leading landscaping and outdoor services company, experienced this challenge firsthand.

"Like many service businesses, we weren't struggling to find work—we were struggling to turn completed work into cash quickly," said Brian Kucaba, CEO of Lowcountry Mulch. "Before AlpacaBOSS, too much time was spent creating invoices, following up on payments, and managing collections. Today, invoices are sent as soon as a job is completed, payment collection is largely automated, and our cash flow is significantly stronger. We didn't change the work we do, AlpacaBOSS changed how quickly we get paid for it."

According to Lowcountry Mulch, the implementation of AlpacaBOSS reduced average time-to-payment by more than 60 percent, significantly reduced aged receivables, and freed up more than $243,000 in working capital, while automating much of the payment collection process that had previously required manual effort.

Both WAS and AlpacaBOSS believe this represents a major opportunity not only for SMB operational modernization, but also for the evolution of how banks and payment providers engage commercial clients in the future. Rather than positioning merchant services purely as transaction processing, the partnership seeks to position operational infrastructure and embedded payments as part of the broader commercial banking relationship itself.

Together, Woodforest Acceptance Solutions and AlpacaBOSS believe the future belongs to businesses that spend less time managing systems and more time serving customers. By making invoicing and payment collection part of the workflow rather than a separate process, the companies are helping businesses turn completed work into revenue faster and more efficiently.

In a world where every job, invoice, and customer interaction matters, getting paid should not be the hardest part of running a business.